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Ep.#44: The Art of Appliance Repair: Rupert McGinty's White-Glove Service and Resilient Life Story

March 19, 20241 min read
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Home appliances always seem to break at the worst times. At Mr. Appliance, we know how important it is to get your kitchen and laundry appliances fixed quickly and properly. Our home appliance repair services are available for 24/7 scheduling so you can get a service professional in your home to fix your appliance as soon as possible. With The Neighborly Done Right Promise™, your residential appliance repairs are covered by a one-year parts and labor warranty, so you can trust we’ll get your repairs done right.

We live our Code of Values by accomplishing the following:

Respect

Treating others as we would like to be treated.

Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.

Responding in a timely fashion.

Speaking calmly, and respectfully, without profanity or sarcasm.

Acknowledging everyone as right from their own perspective.

Integrity

Making only agreements we are willing, able and intend to keep.

Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.

Looking to the system for correction and proposing all possible solutions if something is not working.

Operating in a responsible manner: "above the line."

Communicating honestly and with purpose.

Asking clarifying questions if we disagree or do not understand.

Never saying anything about anyone that we would not say to him or her.

Customer Focus

Continuously striving to maximize internal and external customer loyalty.

Making our best effort to understand and appreciate the customer’s needs in every situation.

More importantly, we live it by having fun in the process!

ApplianceAppliance RepairRepairMr. ApplianceRupert McGinty
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Publisher: Auburn Living, North Auburn Living, and Opelika Living

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